Privacy Policy

Your privacy is important to us. Silicon Valley Medical Imaging is committed to protecting your personal and health information.

Introduction

Silicon Valley Medical Imaging ("we," "our," or "us") is dedicated to maintaining the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and interact with our medical imaging facility.

We comply with all applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and the HIPAA Privacy Rule. Please read this Privacy Policy carefully to understand our practices regarding your personal and health information.

Information We Collect

Personal Information

We may collect personal information that you provide directly, including but not limited to:

Name, address, and contact information
Date of birth and age
Phone number and email address
Insurance information and billing details
Emergency contact information

Health Information

As a medical imaging facility, we collect and maintain protected health information (PHI) including:

Medical history and clinical information
Diagnostic imaging results and reports
Treatment plans and recommendations
Medications and allergies
Other health-related information necessary for your care

Website Information

When you visit our website, we may automatically collect certain information, including:

IP address and browser type
Pages visited and time spent on our site
Referring website information
Device information and operating system
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

Providing medical imaging services and patient care
Processing appointments and scheduling
Billing and insurance claim processing
Quality improvement and patient safety
Compliance with legal and regulatory requirements
Improving our website and services
Communicating with you about your care or the services we offer
Research purposes (with appropriate consent and de-identification)

Disclosure of Your Information

We may disclose your personal and health information in the following circumstances:

To healthcare providers involved in your treatment
To insurance companies for billing and claims processing
To authorized government agencies as required by law
To family members as permitted under HIPAA regulations
In response to legal process or court orders
To prevent fraud or abuse of our services
As otherwise permitted or required by law

Data Security

We implement comprehensive security measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Restricted access to health information on a need-to-know basis
Regular security audits and monitoring
Employee training on privacy and security protocols
Secure disposal of records
Compliance with HIPAA Security Rule requirements

Your Privacy Rights

Under HIPAA and applicable state laws, you have the following rights:

Right of Access: You have the right to access and obtain a copy of your health information
Right to Amend: You may request amendments to your health records
Right to Accounting: You can request an accounting of disclosures of your health information
Right to Restrict: You may request restrictions on how we use or disclose your information
Right to Confidential Communication: You can request that we communicate with you about your health in a specific manner or location
Right to Privacy Notice: You have the right to receive this Privacy Policy and understand your privacy rights

Data Retention

We retain your personal and health information as required by law and as necessary to provide you with medical imaging services. The retention period varies depending on the type of information and applicable state and federal regulations. Generally, we maintain medical records in accordance with state licensing requirements and standards of medical practice.

Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your information.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will promptly delete such information and take appropriate measures to comply with applicable laws.

Contact Information

If you have questions about this Privacy Policy, your privacy rights, or would like to exercise your rights under HIPAA, please contact our Privacy Officer:

Silicon Valley Medical Imaging
2191 Mowry Ave, Suite 500H
Fremont, CA 94538
Phone: (510) 792-9700
Email: privacy@svmedicalimaging.com

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date below. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.

HIPAA Complaint Rights

If you believe your privacy rights have been violated, you have the right to file a complaint with:

Silicon Valley Medical Imaging Privacy Officer at the contact information above
U.S. Department of Health and Human Services Office for Civil Rights (OCR): www.hhs.gov/ocr/hipaa

Last Updated: February 2026