Insurance Coverage - Frequently Asked Questions

Yes, we accept most major insurance plans including Medicare, Medicaid, Blue Cross Blue Shield, Aetna, Cigna, United Health Care, Anthem, and many others. Please contact us if you're unsure whether your insurance is accepted.

You can verify your coverage by contacting your insurance company directly or by calling our office at (510) 792-9700. Our staff can help verify your benefits when you schedule your appointment.

We offer self-pay discounts and financial assistance programs for uninsured patients. Please contact our billing department to discuss payment options that work for your situation.

Yes, we offer payment plans for larger bills. Our financial counselors can work with you to create a plan that fits your budget. Contact us at (510) 792-9700 for more details.

Your copay amount depends on your specific insurance plan. We recommend contacting your insurance company before your appointment to confirm your copay amount. You may be asked to pay your copay at the time of service.

Whether you need to pay your deductible depends on whether you've met it for the calendar year and the specifics of your insurance plan. We recommend confirming this with your insurance provider before your appointment.

In the event of a claim denial, we will contact you and work with your insurance company to resolve the issue. You may be responsible for the costs if the claim remains denied after we've exhausted our appeal options.

Yes, we can provide a cost estimate after verifying your insurance coverage. Call our billing department at (510) 792-9700 to request an estimate.

After your imaging study, we submit the claim to your insurance. Once processed, you'll receive an Explanation of Benefits (EOB) from your insurance and a statement from us showing any balance due.

We accept credit cards, electronic payments, checks, and cash. We can also process payments over the phone or online through our secure portal.

Yes, you can pay your bill online for convenience. Contact our billing department for access to our online payment portal, or call (510) 792-9700.

If you're having difficulty paying your bill, please contact our financial counselor as soon as possible. We may be able to set up a payment plan or connect you with financial assistance programs.